4th Floor, Laoguang Comprehensive Building,
Laoguang Village, Jianxin Town, Cangshan District,
Fuzhou, Fujian, China
Please read our FAQ before sending us a message
- Purchases from unauthorized resellers.
- Improperly operated devices.
- Lost or stolen products.
- Purchases made over 18 months ago.
- Free products.
It begins the day you place your order.
Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.
If you believe the item is defective and under warranty, please submit a Return or Exchange request on the product’s support page, or contact us at firstname.lastname@example.org
The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.
Got something on your mind? Just want to send us a line?
We love to hear what you think.
Shoot us a message and we’ll get back to you.