FAQ

  • Purchases from unauthorized resellers.
  • Improperly operated devices.
  • Lost or stolen products.
  • Purchases made over 18 months ago.
  • Free products.

It begins the day you place your order.

Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.
If you believe the item is defective and under warranty, please submit a Return or Exchange request on the product’s support page, or contact us at support@leadzm.com

The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.